Outfox The Market

Promoted articles

• Sparking joy and saving energy: A Festive Guide for a cheaper Christmas

  Tis the season to be jolly, and what better way to spread cheer than by making your holiday celebrations energy-efficient? This year, why not spruce up your...

• Warm Home Discount 2023/24 - All you need to know

  Knowing what support is available to you in the colder months of the year is incredibly important. That's why we will be taking part in the Warm Home Discou...

• October 2023 price change - What does it mean for you?

  On the 1st of September, Ofgem announced its quarterly update to the Energy Price Cap. Good news! The cap is now set at £1,923, marking the second fall of e...

• What support is available if you are struggling to pay your bills

  During a Cost-of-Living Crisis, managing your bills can be hard, but we want to reassure you that we are here to help you in any way that we can.  These dif...

• How to save money on your monthly energy bill

  Your energy bill could be high for a number of reasons such as using energy inefficient appliances, using your heating and cooling systems excessively, and ...

• Understanding your SMART meter

  What is a SMART meter? A SMART meter is a device that measures and records how much electricity and gas you use in real-time. It sends this data to your ene...

• What should I do if my In-Home Display is not working?

  In-Home Display devices, also known as IHDs, are a great tool for measuring your usage and seeing real-time information on how much you are spending in your...

• How do you work out my Direct Debit payments?

  How do you calculate my monthly direct debit? Every gas or electricity meter has an estimated annual consumption (EAC) figure associated with it. This is gi...

• Out of office hours Emergency/Metering Process

  Whilst we try our best to support all of our customers as much as possible, there may be times where you face emergency problems or issues during out of hou...

• Gas Emergencies

  As the winter months are now here, the likelihood of us using more gas to heat our homes is much higher. This can subsequently bring more chance of developin...

• Electricity Emergencies

  We all use more energy during the winter months. However, there can be times when things do not go to plan. Whilst most issues can be resolved by speaking t...