In recent months, there has been talk about the increasing number of customers in debt with their energy suppliers. In an effort to provide a transparent and an easier experience for our customers, we have provided details of all the third-party companies we work with to collect debt from customers.
We understand that debt can be a difficult topic and can be a significant burden for many which is why we will always work with you to help pay back any outstanding balances you may currently have.
Opos
We use Opos as a trace and debt collection partner who are authorised to act on behalf of OTM to collect debts and deal with account queries. If you need to make contact with Opos, you can speak with them on:
Telephone - 0141 428 3990
Email - general@oposlimited.com
Post - Opos Limited, 15 Meadowbank Street, Dumbarton, G82 1JR
UK Search
UK Search is another company we are partnered with to collect debt. We recently signed a contract with UK Search Limited and their partner company based in Scotland, Yuill-Kyle to handle litigation activity. They have been authorised to act on behalf of OTM to collect debts and deal with account queries where necessary. If you need to make contact with UK Search, they can be reached at:
Telephone - 1246 488 924
Email - Enquire@uksearchlimited.com
Wilkin Chapman
Wilkin Chapman undertake litigation on behalf of OTM. Instructions to Wilkin Chapman are made through UK Search. They are also given permission to act for OTM to collect debts and deal with account queries. Wilkin Chapman can be reached at:
Telephone - 0126 488 924
Email - Enquiries@uksearchlimited.com
The Sheriffs Office
The Sheriffs Office recover money for OTM when judgements or orders have not been paid. They are authorised to seek debt collections and deal with account queries where necessary. Contact to the Sheriffs Office can be made via:
Telephone - 0333 001 5100
Email - enforcement@thesheriffsoffice.com