We have commenced our smart meter rollout and we are working with our 3rd Party, SMS, to contact customers and arrange smart meter installs – if you would like to have a smart meter installed, please contact us and we can arrange to have a meter installed, subject to availability in your area.
If you already have a 2nd generation smart meter (SMETS2), we will attempt to connect to your meter on sign-up or, if you are already a customer, we will be in contact regarding connecting to your smart meter.
If you have a first generation smart meter (SMETS1) then we will be in contact as soon as we can connect to your meter – SMETS1 meters are subject to changes being made remotely (no need for an engineer visit) and is not something we have any control over but, rest assured, we will be in contact as soon as we are able to connect to your meter.