Do you offer prepayment meters?
We never have offered prepayment meters to our customers as we feel they can put customers in precarious situations if they cannot afford to pay for their usage.
Prepayment meters have never seemed fair and we pride ourselves on being one of the only suppliers in the UK to never offer them, especially after the recent, nationwide prepayment meter issues seen in the media with other suppliers.
I have a prepayment meter, can I still switch to OTM?
Unfortunately, we cannot take on your supply if you have a meter that you top up with a key, card or app.
It may be worthwhile contacting your current supplier to ask them to exchange your meter for a credit meter. Once this has been completed, you will be free to move to us as your new energy supplier.