The easiest way to find out about your tariff is to check in your Online Account. Click the "View Detailed Tariff Information" link in the "About Your Tariff" section, and you will see all your tariff information.
You can also find your existing tariff information in your email inbox. Please search “Welcome Pack”. You will find a PDF document which we emailed to you on the date you joined your existing tariff, confirming all the tariff information you could possibly need.
Your monthly statement will also display your unit rates (excluding VAT).
If you struggle to find this information, please do not hesitate to contact us, as we’ll be happy to help!