You can find your existing tariff information in your email inbox. Please search “Welcome Pack”. You will find a PDF document which we emailed to you on the date you joined your existing tariff, confirming all the tariff information you could possibly need.
You can also find your tariff name on the “Account Overview” page of your online account, and tariff rates (excluding VAT at 5%) on your monthly bill.
If you struggle to find this information, please do not hesitate to contact us, as we’ll be happy to help!