With many experiencing financial hardship over the past few years due to energy market turbulence, Covid-19 and the Cost of Living Crisis, Citizens Advice have broadened their support networks to support those who currently find themselves experiencing financial difficulties and/or struggling to pay their bills.
We have attached all relevant documents for who to contact if you are struggling to pay your bills and how to navigate these issues. Citizens advice are a non-profit organisation who specialise in resolving issues related to legal, debt, consumer, housing and other problems in the United Kingdom.
These services are free of charge and will help you find ways to manage your current and future financial situation.
As your energy supplier, we do also ask that you get in touch if you are currently experiencing difficulties with paying your energy bills or are struggling to clear any outstanding payments so we can support you in any way we can.