Your Account
- Will my monthly Direct Debit stay the same?
- Can you offer a cheaper tariff?
- Please can you confirm my annual usage?
- How can I close my account?
- What is my tariff info?
- How do I manage someone's energy account after they've passed away?
Switching to Outfox the Market
- What are your targets for SMART meters?
- When will my first Direct Debit go out?
- How do you work out my gas usage?
- What is a standing charge?
- How do you work out my Direct Debit payments?
- How long does it take to switch?
Emergencies and Personal Safety
Moving Home
Everything Energy
- Variable Tariff Price Change: Your New Direct Debit - FAQs
- Variable Tariff Price Change notification April 2022 ā FAQs
- Standard Variable Tariffs - April 2022 : Files
- Rates for Standard Variable Tariffs - April 2022
- Why can't I switch energy suppliers?
- How can I switch energy supplier?