- Will my monthly Direct Debit stay the same?
- Can you offer a cheaper tariff?
- Please can you confirm my annual usage?
- How can I close my account?
- What is my tariff info?
- How do I manage someone's energy account after they've passed away?
- How do I request a refund?
- What happens if I'm in credit or debit with you?
- How do I make a payment?
- What happens if I need to submit my meter readings when I'm away?
- How do I submit a meter reading?
- How do I read my Smart Meter?
- Can I cancel my Direct Debit?
- Why don't you automatically put me on your cheapest tariff?
- My Fixed term is coming to an end - What happens next?
- How do I sign into my Outfox the Market account?
- Can I update my personal information?
- Where can I find my Outfox the Market account number?
- Can I get paper statements?
- Can I add a second name to my account?
- Is there an Outfox the Market app?
- Why can’t I log in to my Outfox the Market account?
- How do I create an online account?
Your Account
Type your question below to search all categories *