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Your Account

Type your question below to search all categories *

  • Will my monthly Direct Debit stay the same?
  • Can you offer a cheaper tariff?
  • Please can you confirm my annual usage?
  • How can I close my account?
  • What is my tariff info?
  • How do I manage someone's energy account after they've passed away?
  • How do I request a refund?
  • What happens if I'm in credit or debit with you?
  • How do I make a payment?
  • What happens if I need to submit my meter readings when I'm away?
  • How do I submit a meter reading?
  • How do I read my Smart Meter?
  • Can I cancel my Direct Debit?
  • Why don't you automatically put me on your cheapest tariff?
  • My Fixed term is coming to an end - What happens next?
  • How do I sign into my Outfox the Market account?
  • Can I update my personal information?
  • Where can I find my Outfox the Market account number?
  • Can I get paper statements?
  • Can I add a second name to my account?
  • Is there an Outfox the Market app?
  • Why can’t I log in to my Outfox the Market account?
  • How do I create an online account?

Find us


Outfox The Market (Foxglove Energy Supply LTD), 16 North Mills, Frog Island, Leicester, Leicestershire, LE3 5DL, England

Registered Company Number: 09689035

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