- What are your targets for SMART meters?
- When will my first Direct Debit go out?
- How do you work out my gas usage?
- What is a standing charge?
- How do you work out my Direct Debit payments?
- How long does it take to switch?
- Is Outfox the Market regulated by OFGEM?
- My gas is supplied by an independent gas transporter (IGT), what does this mean?
- Do you provide the Warm Home Discount?
- Can I get a quote for my business?
- How can I get in touch?
- Can I cancel my switch to Outfox the Market?
- Why has my previous supplier objected to my switch to Outfox the Market?
- Shall I cancel my direct debit with my old supplier?
- What happens to the credit/debit I have with my old supplier?
- Will I have to pay exit fees for leaving my old supplier?
- How long does it take to receive my final bill from my old supplier?
- Do I need to tell my old supplier before I switch?
- Why is my old supplier still charging me?
- Can I switch to Outfox the Market with an Economy 7/two rate meter?
- Can I switch to Outfox the Market with a pre-payment meter?
- Can I choose my monthly payment date?
- Can I get a SMART meter?
- I gave you my meter readings but my final bill has been estimated?
- I am in a contract with my current supplier and don’t want to pay exit fees. Why can’t I choose my switch date?
- When do you need my opening meter readings?
- Why do you take the Direct Debit in advance?
- I have a SMART meter. Can I still switch?
Switching to Outfox the Market
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